18th March 2020
Update regarding COVID-19 and event cancellations
To my lovely brides, I understand that right now is an unprecedented, uncertain and unsettling time with ever evolving information and decisions to make. I would like to reassure you of my terms and conditions as I expect you may be reading this if you have already booked with me and/or paid a deposit and would like to know where you stand should you need to reschedule or cancel your bookings with me. I haven’t changed my T’s and C’s and they are outlined clearly but importantly, please be reassured that I will work with you to come to a resolution that works for us both. I don’t wish to add to the inevitable stress you will be facing and so please, get in touch if you have any questions or concerns. If you have already paid a deposit to reserve your event date and trial, this is non-refundable but hopefully we can reschedule based on availability and any new plans you make and the deposit will simply be applied to the new dates (i.e. no additional payments).
I have already had to move some bookings and I will not be charging extra to do this, I will simply transfer your booking if the dates permit and do all I can to make it work. From a practical point of view, I have always operated to the highest standards with my kit cleanliness and hygiene and I will continue to do so. You can also be assured that I am a socially responsible person and if I do not feel well, I will do my best to make rearrangements but most importantly, I will not put my clients at any risk.
The client: The recipient of the service and name listed on the booking form
The Makeup Artist: Kirstie Barton-Grimley
The Agreement: The agreement that exists between the client and Kirstie Barton-Grimley Makeup Artist to provide the services for the agreed fee.
The fee: the amount payable by the client to the Makeup Artist for the agreed services.
Special Occasion Makeup:
The Makeup Artist is not liable for any suppliers that she recommends. The Makeup Artist has public liability cover and is insured.
By financially securing your deposit or signing the booking form the client accepts these terms and conditions.